Like a high level of emotional intelligence, developing a strong cultural competency is crucial in your professional role as a manager, especially in today’s global environment. Earley & Mosakowski (2004) point out that high cultural competency, or intelligence, helps to identify “what makes us human and at the same time what makes each of us different from one another.” Having this skill will play a large role in successful management.
Reference
Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard Business Review.
To prepare for this Discussion:
- Consider your own culture, specifically in a professional context.
- Review this week’s Learning Resources, especially
-
- Hofstede, G. (n.d.-a). Country comparison. Geert Hofstede. Retrieved July 11, 2017, from https://geert-hofstede.com/countries.html
- Hofstede, G. (n.d.-b). Cultural dimensions. Geert Hofstede. Retrieved July 11, 2017, from https://geert-hofstede.com/cultural-dimensions.html
- Jyoti, J. (2017). Factors affecting cultural intelligence and its impact on job performance: Role of cross-cultural adjustment, experience, and perceived social support. Personnel Review, 46(4).
- Lee, Y-t., & Liao, Y. (2015). Cultural competence: Why it matters and how you can acquire it: Multicultural managers. Harvard Business Review.
- TEDx Talks (2014, October 21). Cross cultural communication | Pellegrino Riccardi | TEDxBergen [Video file]. Retrieved from https://www.youtube.com/watch?v=YMyofREc5Jk
- Select another country and read about the cultural norms that you might encounter in a professional environment
-
- TEDx Talks. (2015). How culture drives behaviours | Julien S. Bourrelle | TEDxTrondheim [Video file]. Retrieved from https://www.youtube.com/watch?v=l-Yy6poJ2zs
Post a cohesive response in which you:
- Describe a scenario when you have worked with individuals who have different cultural backgrounds, especially with regard to professional experience or agendas.
- Select another country or region and compare how these norms might be different.
- Identify steps that you could take to ensure that there is common ground when working with others from different backgrounds.
- Evaluate how effective you think your approach would be.
- What lessons do you take away from this experience that you think will better inform your approach as a manager who is in a similar situation?
- How would you think your approach changes when you work virtually?
Be sure to support your ideas by connecting them to the week’s Learning Resources, as well as other credible resources you have read; or what you have observed and experienced.
General Guidance: Your original post, will typically be 3-4 paragraphs in length as a general expectation/estimate.
